Seminar ID

IBC-2023-11-16

Date and time

Thursday, November 16, 2023 at 13:00 EST see it in calendar

Attendance

• recording

Languages

• in English

CPD hours

Venue

Webinar
Capacity: 150

Description

A bit of news, a bit of ethics: confidentiality and communication

This webinar will review the IRCC updates from July 2023 to November 2023, with 2 hours Professionalism related topics. We’ll primarily focus on the confidentiality in the ethics codes published in June 2022. We’ll also cover some effective communication skills.

1. IRCC updates from July 2023 to November 2023.
   • Express Entry Category-based ITA
   • H1b Special Policy Open Work Permit
   • Hong Kong PR Stream Updates
   • ETA/Visa streamline
   • Youth Mobility Programs Updates
   • And many more to come
2.       Mandatory confidentiality components  in the codes
   • General office practice
   • Confidentiality in a big data world
   • Exceptions
3.       Confidentiality When not Mandatory; Best interests of clients.
4.      Confidentiality in Joint -representation of applications
5.       Communication – The Initial Consultation Process and Forming a Retainer Service Agreement Process
   • Why a formal initial consultation is crucial?
   • Function of Initial Consultation -- Assessing the case, building trust, and quoting fees.
6. Communication and manage expectation of clients – During Applications and Post Submission
   • Why email correspondence is the key
7. How to deliver negative news to clients
8. Communication with IRCC/ Decision Maker
9. Communication with RCIC Colleagues and Supporting Staff