Seminar ID


Date and time

Thursday, November 16, 2023 at 13:00 EST see it in calendar

  • in English
CPD hours

CICC 3 CPD hours
Expiry date: 15-11-2024


Capacity: 150


A bit of news, a bit of ethics: confidentiality and communication

This webinar will review the IRCC updates from July 2023 to November 2023, with 2 hours Professionalism related topics. We’ll primarily focus on the confidentiality in the ethics codes published in June 2022. We’ll also cover some effective communication skills.

  1. IRCC updates from July 2023 to November 2023.
    • Express Entry Category-based ITA
    • H1b Special Policy Open Work Permit
    • Hong Kong PR Stream Updates
    • ETA/Visa streamline
    • Youth Mobility Programs Updates
    • And many more to come
  2.       Mandatory confidentiality components  in the codes
    • General office practice
    • Confidentiality in a big data world
    • Exceptions
  3.       Confidentiality When not Mandatory; Best interests of clients.
  4.      Confidentiality in Joint -representation of applications
  5.       Communication – The Initial Consultation Process and Forming a Retainer Service Agreement Process
    • Why a formal initial consultation is crucial?
    • Function of Initial Consultation -- Assessing the case, building trust, and quoting fees.
  6. Communication and manage expectation of clients – During Applications and Post Submission
    • Why email correspondence is the key
  7. How to deliver negative news to clients
  8. Communication with IRCC/ Decision Maker
  9. Communication with RCIC Colleagues and Supporting Staff


3 hours

regular fee - $ 90.00




Please note that speakers and topics were confirmed at the time of publishing; however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. IMEDA reserves the right to alter or to modify the advertised speakers and /or topics, if necessary. Any schedule substitutions or alterations will be updated on the IMEDA website as soon as possible and all registrants will be notified by e-mail.