Ms. Willetts has been an Accredited Immigration Consultant since August 2013.

Prior to that, she worked with the Department of Citizenship and Immigration for 25 years. She was originally hired as an Immigration Officer, but in the 10 years prior to retiring from the department was primarily an immigration supervisor. She has extensive experience in every inland immigration program and several overseas programs.

Although substantively a decision maker and supervisor, her career also included opportunities to work in several other capacities including Intelligence Liaison Officer, Justice Liaison Officer, Regional Program Advisor, Senior Policy Advisor, PRRA Coordinator, Visa Officer, Manager, Director, Supervisor in charge of outreach for the 2010 Winter Olympics and Regional Training Coordinator. She was a certified departmental and interdepartmental trainer and a frequently requested speaker for external partners including NGO’s, other government departments, the Immigration Section of the Canadian Bar Association, CAPIC, CSIC and Universities and Colleges.

While employed by Citizenship and Immigration Canada, Ms. Willetts was recognized nationally three times for her initiatives in outreach. She has received the Head of the Public Service Award, The Deputy Ministers Award, and the Public Service Award of Excellence. She has also been recognized several times as a trainer, both departmentally and interdepartmentally.